Breakthrough Innovation Workshops · Replays

Workshop replays

Every session JL Heather and Preston Chandler have run, in full. One email unlocks all of them, including the ones we add later.

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8 October 2026 · 52 minutes

The 6 Tensions of Innovation

Why good ideas get reabsorbed the day after the offsite. On the six tensions an organization has to hold, and what each costs when it collapses either way.

Not malice but mass: the weight of precedent, politics and past success that makes “can’t” the default.
Why every tension fails in both directions, from the open door nobody uses to the zombie project nobody kills.
Six diagnostic questions to take back to work, starting with when someone junior last pushed back on a senior leader.
One first move per tension that needs no budget, and what in your operating model may be holding the collapse in place.

27 August 2026 · 52 minutes

The Cost of Can’t

Telling a real constraint from a decision in disguise. On how good ideas die when nobody actually kills them, and the four moves that get a stuck organization going again.

The load-bearing test: separating the wall from the paint before you push on it.
Counting the antibodies, a one-week audit of how your team actually says no.
Walking one no, from the request back to the decision nobody remembers making.
Ninety-day reversible experiments, for removing a constraint without betting the year on it.

29 July 2026 · 60 minutes

Ship What Works

What separates the products that land from the ones that quietly disappear, and how to tell which one you are building.

Where a live product is most at risk, scored against the same questions the best teams use.
The routines and decision points that separate products that ship from products that work.
How culture and operating structure compound good judgment across a product org.
One concrete move to make on your launch this quarter, before you build anything else.

After the replay

Run this on your own launch, with a coach in the room

Scalable Innovation Coaching is four one-to-one sessions with JL or Preston on the product you are carrying now. The same questions from the session, pointed at your launch.

See the coaching offer

Hosted by

JL Heather

Co-founder of Centered

For 20 years, JL has helped leaders and teams navigate complex challenges through expert facilitation and coaching. He builds repeatable innovation capability inside organizations.

Preston Chandler

Co-founder of Centered

20+ years helping organizations move faster by cutting waste, not corners. He leads the Breakthrough Lab Method™, integrating Lean and Agile with human-centered design.

Trusted inside

Scalable Innovation Coaching

The session gives you the questions. Coaching is where you answer them on your own launch, with JL or Preston pressure-testing the decisions as you make them.

Four one-to-one sessions over one month
Worked on the live product you are carrying now
With JL Heather or Preston Chandler
Five seats per coach this month

See the coaching offer Book an intro call